Tel: (+44) 01286 800132
We have full Public Liability insurance for activities and standard fully comprehensive vehicle insurance for transport (this may not cover legal fees and/or personal injury through a third party), however, we fully recommend you take out your own personal accident and cancellation policy. We are not a travel agent and all accommodation and travel is provided by us direct, as such we are not covered by ABTA. For insurance we recommend the British Mountaineering Council www.thebmc.co.uk.
We are full members of the British Association of International Mountain Leaders (BAIML) and all our guides, have a minimum of the Mountain Leader award and are governed by a code of good practice the Mountain Training Association lays out. The Mountain Leader Award covers “the combination of technical skills, wide experience and personal leadership qualities, which form the basis for effective group management, and the scheme assesses all these aspects” and “the scheme is intended for those leading groups in mountainous or remote country”.(MTA)
We also hold other higher qualifications, such as water safety, rock climbing and first aid.
Hill walking and Scrambling are enjoyed by thousands of people in the UK with very few incidents and injury compared to other sports. We make every effort to insure you have a safe and enjoyable time with Mountain Yak, with all aspects of the day planned out and emergency procedures detailed in advance. However, the BMC (British Mountaineering Council) offers this advice – “The BMC recognises that climbing, hill walking and mountaineering are activities with a danger of personal injury or death. Participants in these activities should be aware of and accept these risks and be responsible for their own actions”.
Hotels and Refuges
All in country accommodation is to a high standard and personally vetted to our high standards.
We provide hi quality branded tents on some of our trekking holidays. We carry spares and have used and tested our equipment for several years.
5 meter Bell Tens with full size double beds, we use down pillows and Egyptian cotton lining. If you have a down allergy please let us know prior to booking. We do not provide towel’s and there is a £50 cleaning charge for any soiling to internal tent or lining beyond normal use. We operate our Bell Tent service in spring and summer but make no guarantee on the weather and advice you to bring extra warm clothes and a hot water bottle if you are a cold sleeper. No outside footwear is to be worn in our Bell Tents, therefore, please bring slippers/flip flops, etc.
All transport in our packages are provided by Mountain Yak and driven by a UK Driving Licence holder. Standard vehicle passenger insurance is included (see Insurance section above). All transport used are executive crew vehicles under 5 years old with air conditioning and electric windows. We do not carry more than 5 customers at a time. The rear load area has ample space for one large bag per customer and one walking bag (rucksack).
We only cater for over 18’s on all our tours and courses. There is no maximum age, however, you must be fit and well. You must inform us of any health problems or allergies, for disabled customers we may be able to tailor our service to meet your ability. Contact us in advance of booking for any special requirements.
A full refund will be due only if written notice is given 30 days prior to your tour/course. If the cancellation is not given within the 30 day period, no refund will be given for tour bookings and a 50% only refund for course bookings. See full Terms and conditions.
Spending time in the mountain environment requires a few essential items, we can provide you with some spare kit from our store free of charge but expect our customers to come with the basic equipment listed below;
If you need some kit, Mountain Yak customers can receive up to 15% discount on equipment at V12 outdoors in Llanberis, Snowdonia. Simply go in to the store with your Mountain Yak booking conformation and they will be happy to help (discount does not apply on some items,V12 T&C’s apply).
www.v12outdoor.com (Discount in store perches only)
What to eat on the hill? After years of hill walking, climbing and mountaineering here’s our thoughts on what to take for a normal day;
This is just some ideas for you, try to avoid fizzy drinks, chocolate and to much coffee when walking. The caffeine will dehydrate your body and the chocolate will give you an initial high but no sustained energy.
Any information you require not contained here or in your information pack (upon booking) please do not hesitate to Contact Us